These services can help you determine the appropriate next step for non-emergency medical concerns.
Alignment Health Plan
Alignment Health Plan members can access clinical guidance, telehealth services, and care coordination through the ACCESS On-Demand Concierge service.
Phone: 1-833-242-2223
TTY: 711
Availability: 24 hours a day, 7 days a week
Molina Healthcare
The Molina Healthcare Nurse Advice Line provides members with access to nursing support 24 hours a day, 365 days a year.
English: (888) 275-8750
Spanish: (866) 648-3537
TTY: 711 or (866) 735-2929
Availability: 24 hours a day, 7 days a week
Astiva Health
Astiva Health members can contact the 24/7 Nurse Advice Line for assistance with health-related questions.
Phone: 1-800-678-9133 or 1-866-688-9021
Availability: 24 hours a day, 7 days a week
Central Health Medicare Plan
Central Health Medicare Plan members can contact the 24/7 Nurse Advice Line for assistance.
Phone: 1-888-920-8809
TTY: 711
Availability: 24 hours a day, 7 days a week
Elite Health Plan
Elite Health Plan members can contact Member Services for assistance.
Phone: 800-958-1129
TTY: 711
Important
Advice lines are intended to help with non-emergency healthcare questions and guidance. They do not replace emergency medical services.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Health plan telephone numbers, hours, benefits, and services are subject to change. Members should refer to their health plan identification card or contact their health plan to confirm the most current information.